Formost Solar Energy Equipment SP LLC (fsolarenergy.com) is committed to delivering your solar energy products safely, efficiently, and on time across the United Arab Emirates. Please read our shipping policy carefully before placing your order.

1. Delivery Areas

UAE Delivery: We deliver to all emirates within the United Arab Emirates, including Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

International Shipping: We facilitate global exports for bulk and commercial orders. Please contact our sales team at [email protected] for international shipping enquiries and quotations.

2. Shipping Costs

Shipping Method	Cost	Conditions
Standard Delivery	AED 25	All orders below AED 1,000
Free Delivery	FREE	Orders of AED 1,000 or above
Store Pickup	FREE	Collect from our Musaffah, Abu Dhabi Showroom.

3. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

4. Estimated Delivery Timeframes

Emirate	Estimated Delivery
Abu Dhabi	1–2 business days
Dubai	1–2 business days
Sharjah, Ajman, UAQ	1–2 business days
Ras Al Khaimah, Fujairah	1–2 business days
Remote Areas	2–4 business days

Please note: Delivery times are estimates and may vary due to logistics, weather conditions, or high demand periods.

5. Store Pickup

Customers may collect their orders free of charge from our showroom:

Formost Showroom:
Musaffah Industrial 11, Abu Dhabi, UAE
Mob: +971 56 57 14 701 | Email: [email protected]

Please bring your order confirmation when collecting. We will notify you when your order is ready for pickup.

6. Shipping Restrictions

Lithium-ion and LiFePO4 batteries are classified as hazardous goods and may be subject to special handling and carrier restrictions. We use approved logistics partners experienced in handling solar and battery products to ensure safe delivery in compliance with UAE transport regulations.

7. Order Tracking

Once your order has been dispatched, you will receive a confirmation with tracking details (where available). For order status enquiries, please contact:

Mob: +971 56 57 14 701
Email: [email protected]

8. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of the scheduled delivery date. We will investigate and arrange a replacement or refund in accordance with our Refund and Returns Policy.

9. Contact Us

For all shipping enquiries, please reach out to our UAE support team:

Company: Formost Solar Energy Equipment SP LLC
Location: Musaffah Industrial 11, Abu Dhabi, UAE
Mob: +971 56 57 14 701 | Email: [email protected]