Terms and Conditions

Welcome to fsolarenergy.com. This website is owned and operated by FORMOST SOLAR ENERGY EQUIPMENT SP LLC, a premier solar technology company registered in Abu Dhabi, United Arab Emirates. By accessing this site, you agree to the following professional standards and legal requirements.

 

1. General Use of the Platform

By using fsolarenergy.com, whether as a guest or a registered user, you confirm and agree to the following:

• Eligibility: Users must be at least 18 years of age to register or transact on this website.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and password.
• Prohibited Activity: You agree not to reproduce any text, images, software, or FSOLAR® branding without our express written permission.
• Governance: All services and products featured on this site are governed according to Abu Dhabi and UAE Law.

 

2. Payments & Transactions

• Accepted Methods: We accept payments by Visa and MasterCard debit and credit cards in AED for our products.
• Sanctions Compliance: In accordance with UAE law, we will not trade with or provide any services to OFAC or sanctioned countries.
• Records: Cardholders must retain a copy of transaction records and merchant policies for their own reference.

 

3. Professional Liability & Indemnity

• Technical Application: fsolarenergy.com is an engineering-focused e-commerce platform. We are not liable for any losses resulting from the incorrect installation, configuration, or misuse of solar equipment.
• Order Acceptance: Once a product is delivered and accepted by you, our primary liability for the logistics of that order is fulfilled.
• Account Termination: We reserve the right to terminate user registrations without notice due to a breach of these Terms or extended periods of inactivity.

 

4. Limited Warranty Terms

We provide a warranty against defects resulting from defective parts, materials, or manufacturing, effective from the date of purchase.

What is Covered:

• Failure of the device to perform the technical functions indicated in the operation manuals due to internal manufacturing characteristics.

What is NOT Covered (Warranty Exclusions):

• Environmental Damage: Damage caused by floods, rain, fires, lightning, or other natural disasters.
• Improper Installation: Damage resulting from incorrect voltage, water ingress, or usage contradictory to the technical specifications.
• Off-Grid Misuse: Indoor units utilized in outdoor environments are not covered.
• Tampering: Removal of warranty seals or serial number stickers strictly voids the warranty.
• Unauthorized Service: Products dismantled or altered by the customer or unauthorized technical personnel.
• Wear & Tear: Scratches, surface rust, or deterioration due to improper storage or normal usage.

 

5. Product Information & Pricing

• Accuracy: While we strive for precision, we do not warrant that product photographs, descriptions, or technical data are 100% error-free.
• Price Corrections: If a pricing error is discovered after an order is placed, we will obtain your written consent to the revised price before processing the transaction.

 

6. Governing Law & Jurisdiction

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Abu Dhabi and the United Arab Emirates.

 

7. Corporate Contact Information

Company Name: FORMOST SOLAR ENERGY EQUIPMENT SP LLC

Location: Musaffah Industrial 11, Abu Dhabi, UAE

Mob: +971 56 57 14 701

Email: [email protected]